Archive for June 16, 2016
One of the biggest customer service issues for any business is how it wants to deal with its phones. While most people would like to hear an actual voice when they call a business, it is much more cost effective for most businesses to automate their phone systems. One solution is to use a professional answering service, which gives businesses the best of both worlds. They get to automate their phone systems while customers still get to talk to an actual person.
Customer service can make or break a company. Studies have shown that about six out of every 10 people would be willing to try a different company simply for the chance at a better customer service experience, and nearly eight of 10 said they have not followed through with a purchase because of a bad customer service experience. You m
Why invest in Ethernet cables when WiFi is everywhere these days? In short, a cable connection is faster, more secure, and far more reliable than spotty wireless. If you’re new to the market, start with Cat5e cables.
Cat5e cables are the upgraded, advanced versions of the old category 5 Ethernet cables. The “e” in Cat5e stands for precisely that: “enhanced.”
Whereas Cat5 cables have a maximum frequency of 100MHz and can transmit at speeds up to 10/100Mbps, Cat5e cables have the same frequency capacity with additional speeds up to 10/100/1000Mbps.
To be sure, there are even more advanced cables out there, like the Cat6 cables, Cat6a, and even Cat7 now. Cat 6a cables have a m