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How a Live Telephone Answering Service Can Lead to Better Customer Service and Greater Profitability

Written by admin on . Posted in How to choose an answering service, Live phone answering service, Telephone answering service

Answering service telephone

Whether you’re a small business or a large corporation, customer service can make or break your reputation. By definition, customer service is the point of contact between your business and customers. When a customer takes the trouble to contact a business, it’s because they have a problem that needs to be resolved, or an order to be placed. For businesses like healthcare providers, HVAC, plumbing, electric, contractors, property management companies and professional service providers like law and accounting offices, a live telephone answering service lets your clients know that you take their projects and concerns seriously.

Why customer service matters
Reputations are made and unmade by the quality of customer service a business provides. It matters to customer