Archive for March 19, 2016
Who answers your phone? Many companies rely on an automated answering service to answer and route calls to the right individual or department. This is not the best plan for a number of companies and offices for whom customer service is an important part of their business. For instance, doctor’s practices often rely on a medical telephone answering service for times when their staff cannot get to the phone. If you are looking at hiring a live operator answering service, you need to consider the following.
Tips to Finding the a Quality Answering Service:
- Decide what kind of service you need. Do you need a 24 hou